Cold Focus — Support
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Contact
For any question, bug report, subscription issue or feedback, write to coldfocusapp@gmail.com. Telling us your device model and iOS version helps us answer faster.
Frequently Asked Questions
Do I need an account to use Cold Focus?
No. Cold Focus works without an account. Signing in with Apple or Google is optional and is only used to carry and restore your premium subscription across your devices.
How do I start a focus session?
Open the app, set your session length and difficulty, then start. Put your phone down and stay focused until the timer ends. Distracting apps you selected stay locked during the session.
How does the app lock work?
During a session, the apps you chose are blocked so you can't slip away into them. The lock ends automatically when your session is complete.
How do I manage or cancel my subscription?
Cold Focus Premium is billed through your Apple ID. To manage or cancel, open the Settings app → your name → Subscriptions, select Cold Focus, and choose Cancel. Your subscription stays active until the end of the paid period.
How do I restore a purchase on a new device?
Sign in with the same Apple ID you used to subscribe, then open Cold Focus and use Restore Purchases in the app's settings.
How do I delete my account and data?
You can request account and cloud data deletion any time. See our Account & Data Deletion page, or email coldfocusapp@gmail.com.
Is my focus data private?
Yes. Cold Focus is offline-first and cloud sync is optional. We don't sell your data and we don't read the content of your other apps. See our Privacy Policy for details.